South Staffordshire Plc comprises South Staffordshire Water, a regulated water supply company, together with closely related non-regulated activities. South Staffordshire Water provides high quality drinking water to 1.25m people and approximately 36,000 commercial customers over 1500 square km in the West Midlands, South Staffordshire, South Derbyshire, North Warwickshire and North Worcestershire areas.
The related non-regulated businesses provide, through the Water & Waste Water Services Division, comprising OnSite, Perco, Hydrosave, IWS, Pipeline Services. These companies provide a range of specialist services mainly for other UK Water & Sewerage Utilities and aimed at the repair and maintenance of the infrastructure, and through Echo Managed Services, customer contact, billing and debt recovery activities for UK Water Utilities. A smaller business, Aqua Direct provides bottled spring and mineral water for retail and small commercial customers and bulk spring water for the soft drinks industry, whilst Office Water Coolers supplies the corporate, public and leisure sectors with water coolers and bottled water.
South Staffordshire Water continues to provide the highest level of water quality coupled with very high levels of customer service and operating efficiency as measured by Ofwat and amongst the lowest prices to customers in the UK.
The strategy for the non-regulated activities is that of growing specialist service businesses which are closely related to and benefit from the experience and know how of our core regulated business.
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